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Frequently Asked Questions

For any purchase of AED 1000 or more, Mashreq bank offers it’s cardholders the ability to pay in installments of 3-6-9 or 12 months. It works in 3 easy steps:

1) You purchase as normal putting the full amount on your card

2) You call the Bank’s call centre on 04-4244449

3) The Bank converts the cardholder’s purchase to 0% interest EPP option as requested

For any purchase of AED 1000 or more, EIB bank offers it’s cardholders the ability to pay in installments of 3 or 6 months. It works in 3 easy steps:

1) You purchase as normal putting the full amount on your EIB card

2) You call the Bank’s call centre on 0600599995 within 3 days of making the purchase

3) The Bank converts the cardholder’s purchase to 0% interest EPP option as requested

Just follow very simple steps: 1. Select the e-gift Voucher/s you’d like to purchase. 2. Enter the email address you’d like us to send your Gift voucher/s to. Please double check the email address we will send the eGift codes to 3. Securely pay using your debit or credit card. 4. Done, Congratulations! Your eGift vouchers will be delivered instantly via email.
Do not worry, we will always do our very best to get your eGift codes delivered to you instantly. In case of any delays, please allow the system a few more minutes to successfully deliver the e-Vouchers into your inbox. Please also double-check your spam folder. If after all you do not receive our email, please do not hesitate to contact our support team and they will assist you further.
Of course, you can select different eGift vouchers within the same transaction.

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